Overview
Self-review means checking your own final choices and measurements. Where a review or SureFit pathway is available, complete its required submissions and confirmation steps. Choose the pathway after reading the current conditions, not just its title.
Self review
In a self-review process, you are responsible for checking the final choices and measurements against the opening. Read the relevant guide and resolve uncertainty before confirming the custom order.
Reviewed / guarantee pathway
Where an expert-review or SureFit pathway is offered, complete the requested measurements, photos and review steps. Check the current product terms; eligibility is not created simply by reading a guide.
Why the extra review matters
Review can identify inconsistent measurements, missing clearances or a layout that needs more information. It works best when photos and window labels clearly match the figures supplied.
Read the current guarantee terms
Read the current My Direct SureFit conditions for the product and service selected. Confirm what must be submitted, when the review takes place and what the protection covers.