Warranty & guarantees

Product backing and measurement protection are different promises.

The product warranty covers eligible manufacturing, material and component issues. SureFit™ is the measurement-protection pathway for eligible customer measuring errors.

Product warranty

Built and backed

Roller blinds include a five-year product warranty covering eligible materials, mechanisms and components. Motor warranty periods vary.

SureFit™

Measurement protection

For eligible orders measured according to the relevant guide, SureFit™ provides the stated remake pathway when a covered measurement error occurs.

Select 'Cassis Volume' Sheer Colour

Choose a colour from this range. View a physical sample in the room during daylight and at night before ordering. Colour on a screen can differ from the actual fabric or finish.

Select 'Epic' Lining Colour

Epic is the blockout lining sewn to the back of your sheer, so the two open and close together as one curtain on one track. It is coated in three layers (three-pass), so light does not come through the cloth.

Fabric details

Type	Blockout lining, three-pass coated
Composition	Polyester with an acrylic backing
Fabric width	150cm or 300cm, continuous
Weight	About 273gsm
Flame retardancy	Tested to AS/NZS 1530.3

Light and privacy

With the blockout lining sewn behind the sheer, light does not come through the cloth. Some light can still come in around the edges, top and bottom of the curtain.

Care

A lined curtain is cleaned as one piece, so follow the care for its coated lining:

Vacuum gently and regularly with a soft brush attachment.
Spot clean with care, and test it on a hidden part first.
Do not use a washing machine. Professional wet cleaning with a mild detergent, such as a wool wash, is recommended. If you hand wash, use cool to warm water (40°C at most). Curtains are heavy when wet.
Take off hooks, rings and trims before cleaning.
Do not bleach, soak, rub or wring, and do not tumble dry.
Hang the curtains by their hooks to drip dry in the shade, so the coated sides do not touch. Do not use pegs or fold them over a clothes line.
Iron the fabric side only, never the coated side.
Do not dry clean.

Fabrics can shrink by up to 3% after cleaning.

Before you order

Colour and texture can vary slightly between fabric rolls and samples. Order free samples and look at them in your own light, by day and at night.

Describe where you began your measurement for the side opposite the corner

This describes the end of the track opposite the corner. Choose whether your measurement ends at an unobstructed point along the wall or against another wall or corner. This tells us whether that end has space beyond it or must fit within a fixed opening.

At some point along a wall without any obstruction
On the edge of another corner or wall

Drop (mm)

Enter the drop in millimetres using the measuring guide for this product and fitting type. Check the intended top fixing position and the bottom finish. Measure each opening separately, even when windows look the same size.

Entry limits: minimum 1000; maximum 4600 mm.

Select 'Bali' Sheer Colour

Our lightest linen-look polyester sheer, with a light, airy drape. It filters daylight and softens the view.

Fabric details

Type	Linen-look sheer
Composition	Polyester, with a weighted hem
Fabric width	330cm, continuous
Weight	About 97gsm
Flame retardancy	Tested to AS/NZS 1530.2 and 1530.3

Light and privacy

With the blockout lining sewn behind the sheer, light does not come through the cloth. Some light can still come in around the edges, top and bottom of the curtain.

Care

A lined curtain is cleaned as one piece, so follow the care for its coated lining:

Vacuum gently and regularly with a soft brush attachment.
Spot clean with care, and test it on a hidden part first.
Do not use a washing machine. Professional wet cleaning with a mild detergent, such as a wool wash, is recommended. If you hand wash, use cool to warm water (40°C at most). Curtains are heavy when wet.
Take off hooks, rings and trims before cleaning.
Do not bleach, soak, rub or wring, and do not tumble dry.
Hang the curtains by their hooks to drip dry in the shade, so the coated sides do not touch. Do not use pegs or fold them over a clothes line.
Iron the fabric side only, never the coated side.
Do not dry clean.

Fabrics can shrink by up to 3% after cleaning.

Before you order

Colour and texture can vary slightly between fabric rolls and samples. Order free samples and look at them in your own light, by day and at night.

Room Name

Give this window a name you will recognise, such as Bedroom left. Use a different name for each opening so the measurements and options can be checked against the correct window.

Custom Split A (mm)

Enter the custom split position in millimetres using the labelled measuring diagram. A split marks a division between curtain sections; it is not an extra track width. For multiple splits, enter each labelled position from the same reference end shown in the diagram.

Select 'Sheers' Fabric Range

Choose a fabric range, then its colour. All our sheers are linen-look polyester that filters daylight and softens the view.

Compare the ranges

Range	Look	Weight
Cassis	Linen-look sheer in warm neutrals	About 142gsm
Cassis Volume	The same sheer as Cassis, in whites and greys	About 142gsm
Bali	Our lightest linen-look sheer, with a light, airy drape	About 97gsm

Light and privacy

With the blockout lining sewn behind the sheer, light does not come through the cloth. Some light can still come in around the edges, top and bottom of the curtain.

Care

A lined curtain is cleaned as one piece, so follow the care for its coated lining:

Vacuum gently and regularly with a soft brush attachment.
Spot clean with care, and test it on a hidden part first.
Do not use a washing machine. Professional wet cleaning with a mild detergent, such as a wool wash, is recommended. If you hand wash, use cool to warm water (40°C at most). Curtains are heavy when wet.
Take off hooks, rings and trims before cleaning.
Do not bleach, soak, rub or wring, and do not tumble dry.
Hang the curtains by their hooks to drip dry in the shade, so the coated sides do not touch. Do not use pegs or fold them over a clothes line.
Iron the fabric side only, never the coated side.
Do not dry clean.

Fabrics can shrink by up to 3% after cleaning.

Before you order

Colour and texture can vary slightly between fabric rolls and samples. Order free samples and look at them in your own light, by day and at night.

Custom Split B (mm)

Enter the custom split position in millimetres using the labelled measuring diagram. A split marks a division between curtain sections; it is not an extra track width. For multiple splits, enter each labelled position from the same reference end shown in the diagram.

Select ‘Cassis Volume’ Sheer Colour

The same linen-look polyester sheer as Cassis, in whites and greys. It filters daylight and softens the view.

Fabric details

Type	Linen-look sheer
Composition	Polyester, with a weighted hem
Fabric width	320cm, continuous
Weight	About 142gsm
Flame retardancy	Tested to AS/NZS 1530.2 and 1530.3

Light and privacy

With the blockout lining sewn behind the sheer, light does not come through the cloth. Some light can still come in around the edges, top and bottom of the curtain.

Care

A lined curtain is cleaned as one piece, so follow the care for its coated lining:

Vacuum gently and regularly with a soft brush attachment.
Spot clean with care, and test it on a hidden part first.
Do not use a washing machine. Professional wet cleaning with a mild detergent, such as a wool wash, is recommended. If you hand wash, use cool to warm water (40°C at most). Curtains are heavy when wet.
Take off hooks, rings and trims before cleaning.
Do not bleach, soak, rub or wring, and do not tumble dry.
Hang the curtains by their hooks to drip dry in the shade, so the coated sides do not touch. Do not use pegs or fold them over a clothes line.
Iron the fabric side only, never the coated side.
Do not dry clean.

Fabrics can shrink by up to 3% after cleaning.

Before you order

Colour and texture can vary slightly between fabric rolls and samples. Order free samples and look at them in your own light, by day and at night.

Width (mm)

Enter the width in millimetres using the measuring guide for this product and fitting type. Keep each opening's measurements separate. Check the full width for obstructions and follow the guide before making any fitting deductions.

Entry limits: minimum 600 mm.

Select 'Cassis' Sheer Colour

A linen-look polyester sheer with a soft, natural texture. It filters daylight and softens the view.

Fabric details

Type	Linen-look sheer
Composition	Polyester, with a weighted hem
Fabric width	320cm, continuous
Weight	About 142gsm
Flame retardancy	Tested to AS/NZS 1530.2 and 1530.3

Light and privacy

With the blockout lining sewn behind the sheer, light does not come through the cloth. Some light can still come in around the edges, top and bottom of the curtain.

Care

A lined curtain is cleaned as one piece, so follow the care for its coated lining:

Vacuum gently and regularly with a soft brush attachment.
Spot clean with care, and test it on a hidden part first.
Do not use a washing machine. Professional wet cleaning with a mild detergent, such as a wool wash, is recommended. If you hand wash, use cool to warm water (40°C at most). Curtains are heavy when wet.
Take off hooks, rings and trims before cleaning.
Do not bleach, soak, rub or wring, and do not tumble dry.
Hang the curtains by their hooks to drip dry in the shade, so the coated sides do not touch. Do not use pegs or fold them over a clothes line.
Iron the fabric side only, never the coated side.
Do not dry clean.

Fabrics can shrink by up to 3% after cleaning.

Before you order

Colour and texture can vary slightly between fabric rolls and samples. Order free samples and look at them in your own light, by day and at night.

Your curtain

Lined Curtains

Configure Lined Curtains

Room Name

Select 'Sheers' Fabric Range

Select 'Lining' Fabric Range

Select 'Bali' Sheer Colour

Select 'Cassis Volume' Sheer Colour

Select 'Cassis' Sheer Colour

Select 'Kyoto' Sheer Colour

Select 'Epic' Lining Colour

Width (mm)

Drop (mm)

Select Curtain Heading Type

Fitting Type

Curtain Position

Track Type

Track Type

Bracket Type

Bracket Type

Curtain Stack

Curtain Stack

Choose Motor Position

Curtain Splits

Custom Split A (mm)

Custom Split B (mm)

Track Flow

Track Flow

Track Flow

Track Flow

Control Type

Track Colour

Track Colour

Track Colour

Motorised Track Colour

Motor Selection

Remote

Smart Hub

Charger

Curtain Bottom Finish

Curtain Bottom Hem

Curtain Fullness

Curtain Fullness

Curtain Fullness

Curtain Fullness

Curtain Fullness

Curtain Fullness

Considered from the first choice to the finishing detail.

One coordinated layer

The face you want to see

Privacy behind the fabric

Shape from the heading

A track made to suit

Finish at floor level

Hand drawn

Wand control

Motorised track

Better specified without the showroom mark-up

Confidence before ordering

Made for the window

Backed after delivery